Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.