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🛠️ Warranty & Returns – Alhameed Computers

To claim a warranty, please fill out the Return/Warranty Claim Form on our website.

• ✅ Faulty products under warranty are sent to the distributor/vendor for repair, replacement, or refund according to their policies.

• ⏳ The warranty process may take up to 20 working days after confirmation by the official service agent.

• ❌ Claims will be rejected if the product is:

  • Physically damaged

  • Improperly installed

  • Misused or tampered with

• 🔍 Only products with warranty mentioned on the product page are eligible. Items without warranty info are not covered.

🔁 Refund / Return / Exchange Policy – AlhameedComputers.com

At Alhameed Computers, customer satisfaction is our priority. You may exchange or return any product purchased from AlhameedComputers.com within 14 days of purchase under the following conditions:

✅ Eligibility for Return/Exchange:

• Product is faulty, damaged, or defective at the time of delivery (non-COD orders only).

• Product does not match the description/specifications or is different from what was ordered.

📩 To raise a dispute, contact our support team within 3–4 days of delivery via:

• Email: alhameeedcomputers@gmail.com

• Call/WhatsApp: +92 302-9779392

📦 Unboxing video is required as proof for any physical damage claims. Please email the video within 14 days of purchase to initiate the exchange or replacement process.

🔄 Returns Policy:

If the delivered item does not match the description on our website, you may claim an exchange or return within 7 working days of delivery.

Conditions for Return:

• Product must be unused, undamaged, and unopened.

• Must be returned with original packaging, accessories, and documentation.

💵 Refund Policy:

If your order is canceled or eligible for a refund, the process will be completed within 3 to 4 working days.

For refund assistance, contact us at:

• Email: alhameeedcomputers@gmail.com

• Phone/WhatsApp: +92 302-9779392

🛠️ Warranty Policy:

• Used Items: 15 Days Limited Warranty

• New Items: 10 Months Warranty (if claimed by the distributor/vendor)

• Warranty claims must be initiated within 30 days of purchase.

• Warranty is void for items that are:

  • Physically damaged

  • Burned

  • Dead on arrival

  • Improperly installed or mishandled

🔧 All warranty claims are processed according to distributor/vendor policies. Warranty is not valid for products where the distributor does not offer any warranty support.